The HVAC experts at Dean Custom Air have been in business for over 50 years and we attribute our success to delivering first-rate HVAC services and always being dedicated to our customers. If you need HVAC services, installations, or maintenance, you can’t go wrong with Dean Custom Air!
Our Customer Reviews
All of us at Dean Custom Air value the feedback we receive from our customers. We’re committed to excellence and know the only way to remain the premier HVAC service provider in the area is to continuously improve.
Some of the feedback we’ve received includes:
“…Their Technicians are always on time, courteous, knowledgeable, and efficient…”
“We have over 200 properties in Savannah that they take care of and he is always available and always takes care of our needs. They are quick to respond and get our units serviced or repaired within a 24 hour period. Best ac company I have ever worked with!”
“How refreshing to hire a company that still puts the customer first! From start to finish, Dean Custom Air provided us with excellent service!! Professional and courteous customer service and support staff…”
Enrekae was the service technician yesterday, he was very thorough to investigate what the issue was with our air conditioning unit. We are very pleased with Dean Custom Air and the service we received from Enrekae, he is a great asset to your organization.
16:46 23 Sep 21
I‘ve been a satisfied customer of this business since moving to Hilton Head six years ago. Whenever I’ve had a problem or needed to schedule a service, it’s always been quick and easy. The last two times I’ve needed service, Doug, one of the technicians, answered the call. I was so lucky to get him. He’s wonderful and fixed the problem quickly. They have someone on call 24/7.I highly recommend Dean ( and Doug) for your air conditioning needs. They’re the BEST !
00:33 22 Sep 21
Tech was friendly and was 100% accurate with his diagnosis
02:40 15 Sep 21
These guys are super professional and have knowledgeable techs. We had a fan motor go out in our AC and it was swapped out with the quickness. Highly recommended.
01:30 24 Jul 21
I called Dean’s Custom Air on Friday and explained the service we needed. Matthew returned my call the same day, came to our house on Monday and emailed a quote on Tuesday. We signed the contract and Matthew had a crew at our house on Friday to install the ductwork. The first business we have worked with that promptly returned a call, promptly prepared a quote and the workers arrived 15 minutes ahead of schedule. The workers covered our floors before beginning work and left the area clean. Amazing experience!!!!!
14:42 12 Jul 21
On a Friday night we noticed water dripping from a ceiling vent in our newly remodeled kitchen. We determined that the AC unit in our attic was leaking. We called Dean and within 2 hours, a technician was at our home. He fixed the problem in short order and we had our AC back on a hot night in July. Thank you , Dean HVAC, for your expertise and responsiveness.
22:00 29 Apr 21
17:18 19 Mar 21
We had some issues with our ductwork and Matthew came right out. He explained what needed to be done and offered us a couple of options. The work was performed within a day or so. The two gentlemen that came to do the work were polite, professional and on time.
15:53 13 Mar 21
Great help this Saturday morning. Jesus was extremely helpful and knowledgeable thank you for a great service call during the weekend.
02:37 03 Feb 21
13:36 18 Jan 21
I have every 6 month preventative maintenance done. Sam was assigned this time— so impressed with his level of professionalism, and to ensuring my system will remain in good working order!
17:43 08 Jan 21
Another great experience from Dean Custom. Consistent professional teams always impress us with their skills and knowledge.
14:03 26 Dec 20
Very nice people and seems like a great place to work
23:06 15 Nov 20
14:28 18 Sep 20
Honest and trustworthy company.I can’t say enough great things about Dean’s custom air and their team. They installed our Carrier HVAC system in our new construction home.During the first year, everything seemed normal. But as is the case with all mechanical parts inevitably something breaks. Unfortunately for us, this happened just outside the 1 year warranty. Dean’s custom air acted immediately. Within one day a manager was out here to assess the situation. The next day we had a team of people to clean and sanitize the after-effects of the part breaking. And a few days later, service technicians replaced the part.A significant issue was resolved in just a matter of days COVERED UNDER AN EXPIRED WARRANTY.These guys are incredible, I can’t say enough good things. If you are looking for an HVAC company, CHOOSE DEANS. They stand behind their product and service.
19:59 26 Aug 20
18:26 19 Aug 20
Great company to deal with your HVAC issues. Their technician Jesus did a fantastic job.
22:35 28 Jul 20
Wesley was our tech and he was very knowledgeable and professional. He fixed the problem within minutes of arriving and gave us great tips for keeping up with our HVAC!! Wesley was awesome and my husband and I are very thankful for his help, especially during such a hot summer!!
00:48 28 Jul 20
23:13 21 Jul 20
14:32 02 Jul 20
I purchased a new house on Hilton Head Island. Within two days, the AC was not working properly. Dean Custom Air had installed the system for the builder. I called at 12:15PM on a Wednesday. By 4:00PM a Dean Custom Air technician arrived and diagnosed the problems and fixed it. He explained to me the cause of the issue and promised me that, within hours, the house would be cool again. The technician was incredibly polite and told me that the repair was covered under the warranty and apologized for any inconvenience that I may have experienced. I'm using Dean for all of my HVAC needs in the future. Well done!!!
19:28 14 Jun 20
I just wanted to recognize Jesus who came to my home on Hilton Head for HVAC maintenance . He is technically excellent and very professional. He was also very sensitive to social distancing and taking care in the house. Please tell him how pleased I was with his work. Thank you. Brad Hearsh
20:18 21 May 20
If you have A/C problems or just need a new system, Dean Custom Air is THE company to use in the lowcountry!
02:04 25 Apr 20
On 4/22 we moved to a new house. It was warm the first 2 nights. I decided to call Dean because the builder didn't answer my calls. The technician came in a couple of hours and resolved our issues in a couple of minutes. He was really nice, and most important: he new what was he doing. He made our day! Thank you, thank you, thank you!!!
02:32 28 Feb 20
Dean coustom air is the best in the low country. I have been building houses in the area for the last 20 years, they do all of my work and they are hands-down #1. If you're looking for a new air conditioner or maintenance I recommend Jimmy or David from Dean Coustom Air. They will take care of you like family.
17:43 27 Feb 20
Great service and pricing. Always on time. Had them install a split unit and they worked installation around when the electrician could come to the house.Have give their name to new neighbor who moved in
19:23 26 Feb 20
Great professional service!
16:04 26 Feb 20
Excellent service and great friendly staff
01:02 26 Feb 20
16:27 25 Feb 20
16:25 25 Feb 20
Responsive on time and got to the root of the problem and fixed it! No problems since!
14:19 18 Feb 20
Had a wonderful experience with Dean Custom Air. We had an issue with our heating on a cold Saturday afternoon. Adam, the on call technician, came out right away and fixed it. We will always call them in the future for our heating and air needs.
14:53 13 Feb 20
Last week, Dean Custom Air installed a Trane HVAC system at our home. It replaced an older, less efficient unit. We were so impressed with the whole experience. Dean installers arrived on time, worked quickly, and within a very short time, our house was cozy and comfortable again. We were impressed with their professionalism and expertise. We are ten year Dean customers and we have always found their service to be exceptional!
22:37 10 Feb 20
Great customer service.Showed up exactly when the appointment was scheduled, checked out my unit from inside the house to the unit outside and adjusted some of vents to get proper air flow through out the house.The service tech was in and out less then 1 hour.I highly recommend Dean Custom Air, I give them a 10 plus
Choose Dean Custom Air
Certified by the Environmental Protection Agency
Authorized to install and maintain all HVAC makes and models
Whenever you’re in need of high-quality, reputable HVAC services, call on the experts at Dean Custom Air. We’re focused on being your first choice for all your heating and cooling needs and we’re ready to deliver the best HVAC services from Bluffton, South Carolina down to Savannah Georgia.
Our technicians are available 24/7, 365 days a year. Whenever you’re in need of professional heating and cooling services, trust the experts at Dean Custom Air to do the job right, each and every time. Call us today!