The HVAC experts at Dean Custom Air have been in business for over 50 years and we attribute our success to delivering first-rate HVAC services and always being dedicated to our customers. If you need HVAC services, installations, or maintenance, you can’t go wrong with Dean Custom Air!
Our Customer Reviews
All of us at Dean Custom Air value the feedback we receive from our customers. We’re committed to excellence and know the only way to remain the premier HVAC service provider in the area is to continuously improve.
Some of the feedback we’ve received includes:
“…Their Technicians are always on time, courteous, knowledgeable, and efficient…”
“We have over 200 properties in Savannah that they take care of and he is always available and always takes care of our needs. They are quick to respond and get our units serviced or repaired within a 24 hour period. Best ac company I have ever worked with!”
“How refreshing to hire a company that still puts the customer first! From start to finish, Dean Custom Air provided us with excellent service!! Professional and courteous customer service and support staff…”
I had Dean Custom Air install a Carrier Infinity 20 heat pump in my new house with air purifier and dehumidifier. Their people are extremely knowledgeable and professional. When I was having issues with high humidity they sent a team to investigate spending time to get to the cause of the problem. They then contacted my builder to let him know and he is adding more insulation. I highly recommend this company if you want quality work at reasonable prices.Update 9/2020Since my original review I have had multiple repairs needed to the system. The people sent had no idea on how my system operates and had to come back multiple times to repair. I have since changed companies.
14:28 18 Sep 20
Honest and trustworthy company.I can’t say enough great things about Dean’s custom air and their team. They installed our Carrier HVAC system in our new construction home.During the first year, everything seemed normal. But as is the case with all mechanical parts inevitably something breaks. Unfortunately for us, this happened just outside the 1 year warranty. Dean’s custom air acted immediately. Within one day a manager was out here to assess the situation. The next day we had a team of people to clean and sanitize the after-effects of the part breaking. And a few days later, service technicians replaced the part.A significant issue was resolved in just a matter of days COVERED UNDER AN EXPIRED WARRANTY.These guys are incredible, I can’t say enough good things. If you are looking for an HVAC company, CHOOSE DEANS. They stand behind their product and service.
19:59 26 Aug 20
18:26 19 Aug 20
Great company to deal with your HVAC issues. Their technician Jesus did a fantastic job.
22:35 28 Jul 20
Wesley was our tech and he was very knowledgeable and professional. He fixed the problem within minutes of arriving and gave us great tips for keeping up with our HVAC!! Wesley was awesome and my husband and I are very thankful for his help, especially during such a hot summer!!
00:48 28 Jul 20
23:13 21 Jul 20
14:32 02 Jul 20
I purchased a new house on Hilton Head Island. Within two days, the AC was not working properly. Dean Custom Air had installed the system for the builder. I called at 12:15PM on a Wednesday. By 4:00PM a Dean Custom Air technician arrived and diagnosed the problems and fixed it. He explained to me the cause of the issue and promised me that, within hours, the house would be cool again. The technician was incredibly polite and told me that the repair was covered under the warranty and apologized for any inconvenience that I may have experienced. I'm using Dean for all of my HVAC needs in the future. Well done!!!
19:28 14 Jun 20
I just wanted to recognize Jesus who came to my home on Hilton Head for HVAC maintenance . He is technically excellent and very professional. He was also very sensitive to social distancing and taking care in the house. Please tell him how pleased I was with his work. Thank you. Brad Hearsh
20:18 21 May 20
If you have A/C problems or just need a new system, Dean Custom Air is THE company to use in the lowcountry!
02:04 25 Apr 20
On 4/22 we moved to a new house. It was warm the first 2 nights. I decided to call Dean because the builder didn't answer my calls. The technician came in a couple of hours and resolved our issues in a couple of minutes. He was really nice, and most important: he new what was he doing. He made our day! Thank you, thank you, thank you!!!
02:32 28 Feb 20
Dean coustom air is the best in the low country. I have been building houses in the area for the last 20 years, they do all of my work and they are hands-down #1. If you're looking for a new air conditioner or maintenance I recommend Jimmy or David from Dean Coustom Air. They will take care of you like family.
17:43 27 Feb 20
Great service and pricing. Always on time. Had them install a split unit and they worked installation around when the electrician could come to the house.Have give their name to new neighbor who moved in
19:23 26 Feb 20
Great professional service!
16:04 26 Feb 20
Excellent service and great friendly staff
01:02 26 Feb 20
16:27 25 Feb 20
16:25 25 Feb 20
Responsive on time and got to the root of the problem and fixed it! No problems since!
14:19 18 Feb 20
Had a wonderful experience with Dean Custom Air. We had an issue with our heating on a cold Saturday afternoon. Adam, the on call technician, came out right away and fixed it. We will always call them in the future for our heating and air needs.
14:53 13 Feb 20
Last week, Dean Custom Air installed a Trane HVAC system at our home. It replaced an older, less efficient unit. We were so impressed with the whole experience. Dean installers arrived on time, worked quickly, and within a very short time, our house was cozy and comfortable again. We were impressed with their professionalism and expertise. We are ten year Dean customers and we have always found their service to be exceptional!
22:37 10 Feb 20
Great customer service.Showed up exactly when the appointment was scheduled, checked out my unit from inside the house to the unit outside and adjusted some of vents to get proper air flow through out the house.The service tech was in and out less then 1 hour.I highly recommend Dean Custom Air, I give them a 10 plus
01:55 01 Feb 20
The owners are wonderful people and their staff is just the same! We had one issue with our thermostat after getting our new unit and they had it fixed same day, in under 30 mins! Would highly recommend if needing maintenance, repairs or a new unit!
07:32 28 Jan 20
The quality of service I received from this company was remarkable. They were very thorough and efficient. My HVAC system was installed in a few hours. My monthly electrical bill has gone done significantly. I highly recommend them not only for professionalism but excellent customer service.
14:38 06 Jan 20
Same day service was great
20:11 19 Dec 19
They gave me a good price on the unit. They conducted their self in a very responsible, businesslike manner. They were very neat and orderly, with quality workmanship.
16:47 12 Dec 19
We have maintenance plan with Dean Custom Air. Every six months they do an inspection of our AC system. Their Technicians are always on time, courteous, knowledgeable, and efficient. Today Tommy was our Technician - He was outstanding! A wonderful service call and I appreciate his work and he shared some “tips” with me about simple maintenance to do on our system. Tommy made it a great service call today - thank you
15:22 04 Dec 19
Joseph came out to my house for an estimate and I was very impressed by his knowledge and experience. I went with deans for install and the installers were great also . Would definitely refer everyone to them.
18:09 03 Dec 19
Fantastic customer service. Reliable and trustworthy. Will continue to work with them for all of our heating and air conditioning needs.
16:27 28 Nov 19
Every interaction that I've had with Dean Custom Air has been handled professionally, promptly and affordably. There's a multitude of very unprofessional HVAC companies in the area; most just want to sign you up to get a service contract, and others want to have you replace your whole system if it's just a failed part. It's easy to find part replacers, however, it's a challenge to actually find skilled technicians who can fix your aging system to have it last another season without breaking the bank. When it's time to replace my home system, I'd trust Dean Custom Air to handle my needs.
18:56 25 Nov 19
Great people great service and great prices. Did a great job installing our heating and air unit and anytime the unit needs a cleaning they are the ones we call.
23:18 24 Nov 19
03:38 23 Nov 19
Best around by far!!! Highly recommend them to anyone who is looking for honest people to diagnose and work on your heating and air systems.Very professional! It's good to know there are still companies out there that really care about their customers!
03:31 23 Nov 19
I recently moved to a new house in Bluffton but was totally unfamiliar with having a gas furnace. Dean Custom Air was fantastic to deal with, from the ladies that answered the phone to Jaime who came out to find out what my issue was. I called that morning & they showed up that very afternoon. Jaime not only discovered what the problem was but also took the time to take photos of my serial numbers so I could get all the equipment registered. He also went above and beyond by explaining how the gas system works as opposed to the electric that I was familiar with. What an impressive company.
02:22 23 Nov 19
00:49 23 Nov 19
Dean Custom Air is a first class business! I'd recommend them for all of your Heating and Cooling needs. Best in the business!
18:13 22 Nov 19
Deans has done and amazing job for me Joe Perkins is the best and the rest of the staff are always so nice. Highly Recommend!
16:36 22 Nov 19
Love the service and the people. Highly recommend these folks. Look forward to doing more business in the future!
15:48 22 Nov 19
Joe Perkins with Deans heating and air is awesome. We have over 200 properties in Savannah that they take care of and he is always available and always takes care of our needs. They are quick to respond and get our units serviced or repaired with in a 24 hour period. Best ac company I have ever worked with!
01:33 22 Nov 19
Technician was very knowledgeable In explaining my issues. Now I have heat. Highly recommend this company.
13:10 14 Nov 19
21:30 12 Nov 19
My maintenance service (spring and fall) was performed by Daniel. Daniel is extremely thorough and professional. He excels at providing this important service. So impressed!!
Choose Dean Custom Air
Certified by the Environmental Protection Agency
Authorized to install and maintain all HVAC makes and models
A member of your local Homebuilder’s Association
NATE certified HVAC Technicians
50+ years of experience in this industry
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Whenever you’re in need of high-quality, reputable HVAC services, call on the experts at Dean Custom Air. We’re focused on being your first choice for all your heating and cooling needs and we’re ready to deliver the best HVAC services from Bluffton, South Carolina down to Savannah Georgia.
Our technicians are available 24/7, 365 days a year. Whenever you’re in need of professional heating and cooling services, trust the experts at Dean Custom Air to do the job right, each and every time. Call us today!